Immediate AccessOnce your payment is successfully processed, you will receive immediate access to download your purchased digital product templates.
Email ConfirmationAn email confirmation, including a download link, will be sent to the email address provided during checkout.
2. Downloading Products
Download LinkThe download link provided in the email confirmation will allow you to download the purchased template files. Ensure you download and save the files promptly.
Access IssuesIf you encounter any issues accessing or downloading your purchase, please contact our customer support at [support email] for assistance.
3. License and Usage
Personal UseThe purchased templates are for your personal use only. Reselling, distributing, or sharing the templates in any form is prohibited.
ModificationsYou are allowed to customize and modify the templates for your personal use.
4. Returns and Refunds
Non-RefundableDue to the digital nature of our products, all sales are final. We do not offer refunds or exchanges once the purchase is completed.
Exceptional CircumstancesIn case of defective or corrupted files, please contact our customer support within 14 days of purchase. We will provide a replacement file or rectify the issue.
5. Customer Support
Contact InformationFor any inquiries or support needs, please reach out to us at [support email].
Response TimeWe aim to respond to all customer support requests within 24-48 hours.
6. Updates and Revisions
Template UpdatesIf there are updates or improvements made to a purchased template, customers will receive access to the updated version at no additional cost.
NotificationUpdates will be communicated via email to the address used during the purchase.
7. Security and Privacy
Data ProtectionWe are committed to protecting your privacy and personal information. For details on how we handle your data, please refer to our Privacy Policy [link to privacy policy].
Secure PaymentsAll transactions are processed through secure payment gateways to ensure the safety of your financial information.
By purchasing and downloading our digital product templates, you agree to the terms outlined in this Fulfillment Policy. For any questions or further clarifications, feel free to contact our support team.